Privacy Policy

Welcome to BrightScientific.com, operated by M/S. Bright Scientific Co., a leading importer and supplier of scientific equipment, glassware, plasticware, chemicals, and laboratory solutions in Bangladesh since 2000. We value the trust you place in us and are committed to protecting your personal information with the highest standards of privacy and security.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products and services.

1. About Us

M/S. Bright Scientific Co.
 Address: 32/1 Shahid Nazrul Islam Sharak, Hatkhola Road, Shuvasca Plaza, Tikatuly, Dhaka-1203, Bangladesh
 Mobile: (+880) 1711 285 976
 Email: brightscientific@gmail.com, info@brightscientific.bd

We are the sole distributor of Avantor in Bangladesh—Avantor being a global leader in biopharma, healthcare, education, government, and advanced technologies–related products and solutions. For more than two decades, we have been supplying essential scientific and laboratory materials to universities, pharmaceuticals, hospitals, textile industries, engineering institutions, and research centers across Bangladesh.

2. Information We Collect

We collect information to provide you with a smooth, secure, and personalized experience. Information collected includes:

a. Personal Information Provided by You

When you interact with our website or contact us, you may provide:

• Full Name
  
  
• Email Address
  
  
• Mobile/Phone Number
  
  
• Shipping & Billing Address
  
  
• Company/Institution Name
  
  
• Order details
  
  
• Payment information (processed securely by third-party gateways; we do not store card details)
  
  

b. Automatically Collected Information

When you browse our website, we may collect:

• IP address
  
  
• Browser type and version
  
  
• Device information
  
  
• Pages visited & duration
  
  
• Cookies and tracking data
  
  
• Referring URLs
  
  
• Location (general, non-precise)
  
  

c. Cookies & Tracking Technologies

We use cookies to:

• Improve site performance
  
  
• Understand user behavior
  
  
• Personalize your experience
  
  
• Enable shopping cart functionality
  
  
• Enhance website security
  
  

You may disable cookies through your browser settings, but some features may not work properly.

3. How We Use Your Information

We use collected information to:

• Process and deliver your orders
  
  
• Provide customer support and respond to inquiries
  
  
• Improve website performance and user experience
  
  
• Send order updates, invoices, and notification emails
  
  
• Provide information on new products, offers, or company updates (only with your consent)
  
  
• Ensure website security and fraud protection
  
  
• Comply with legal obligations of Bangladesh
  
  

4. Sharing & Disclosure of Information

We respect your privacy — your data is never sold, rented, or traded.

We may share information only with:

a. Trusted Third-Party Service Providers

Such as:

• Delivery/courier companies
  
  
• Payment gateways
  
  
• IT support and hosting providers
  
  
• Website analytics tools
  
  
• Security service providers
  
  

These partners are contractually required to protect your data.

b. Legal Requirements

We may disclose your information if:

• Required by law, regulation, or government authority
  
  
• Necessary to protect our rights, customers, or the public
  
  
• Needed to investigate fraud or security issues
  
  

5. Data Security

We implement strict administrative, technical, and physical security measures to protect your data:

• SSL encrypted browsing
  
  
• Secure hosting infrastructure
  
  
• Restricted access to user data
  
  
• Regular security monitoring
  
  
• Encrypted data transmission
  
  

While we follow industry-standard practices, no online system is 100% secure. We advise users to maintain strong passwords and avoid sharing personal credentials.

6. Data Retention

We retain your information only as long as necessary for:

• Fulfilling your orders
  
  
• Legal and tax purposes
  
  
• Warranty or service support
  
  
• Business analytics
  
  

When information is no longer needed, we safely delete or anonymize it.

7. Your Rights

Depending on applicable law, you may have the right to:

• Access your stored information
  
  
• Update or correct your information
  
  
• Request deletion of your data
  
  
• Opt-out of marketing communication
  
  
• Disable cookies through browser settings
  
  

To exercise any rights, email us at:
 brightscientific@gmail.com or info@brightscientific.bd

8. Links to External Websites

Our website may contain links to other websites for product details or reference. These sites have their own privacy policies, and we are not responsible for their practices.

9. Children’s Privacy

BrightScientific.com does not knowingly collect information from children under 13. If you believe a child has provided personal data, contact us immediately for removal.

10. Policy Updates

We may update this Privacy Policy occasionally to reflect:

• Changes in our services
  
  
• Legal requirements
  
  
• Security improvements
  
  

The updated date will be mentioned at the top. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, feel free to contact:

M/S. Bright Scientific Co.
 32/1 Shahid Nazrul Islam Sharak, Hatkhola Road, Shuvasca Plaza, Tikatuly, Dhaka-1203
 Mobile: (+880) 1711 285 976
 Emails: brightscientific@gmail.com, info@brightscientific.bd